. >> at the same time they look at what happened in massachusetts and they said, look, massachusetts had problems with their rollout too, give it time. >> actually the real problem with the president's plan is not just the rollout. that's implementation and glitches of various kinds. it should have been done better but it wasn't. the real problem is the broken promise, the dishonesty. that's what's really striking. >> it's more that than bad management. >> sure. obviously the systems aren't working and they're frustrated but when the systems are working, millions of people will still lose the insurance they don't want. they're being asked to buy policies they don't want at prices they can't afford. >> do you think the president lied for personal gain? >> i think the president understands. he under they would loose their insurance. that was the nature of the entire product that they put forward. they knew that but they said, well, you can keep your insurance, period, and -- >> characterize that. >> it's dishonest. what starts twisted stays twisted and it's not going to be fixed until